Hours & Information

How To Reach Us

Veterinary Referral & Emergency Center of Westbury
Phone: 516-420-0000
Fax: 516-420-0122
609-5 Cantiague Rock Road
Westbury, NY 11590

Business Hours

Mon-Sun: Open 24 hours

Open for emergencies 24 hours. No appointment is needed. For Specialty Services, please call for availability and to schedule your pet's appointment.

Patients and Visitors

We know how important it is for you to be with your pet during difficult times. Veterinary Referral and Emergency Center of Westbury's ICU visitaiton guidelines help ensure that the best care is given to each patient. Please keep in mind that as an emergency hospita, unexpected situations can occur that may delay or possibly shorten your visit.

Our visiting hours are as follows:
11 am - 3 pm
5 pm - 9 pm
12 am - 7 am

Please call 20-30 minutes before you plan to visit. This will allow us time to arrange your visit and will shorten your wait time. This also allows us to inform you if it is not a good time to visit due to our patient needs. Visits will be limited to 30 minutes unless prior arrangements have been made with a doctor. Visits may be shortened or lengthened at the discretion of the doctor. Visits in ICU are limited to 2 adults at a time.  Children must be supervised at all times.

Patient Forms and Documentation

Please be sure to check with us before your first visit to find out what forms and other information you will need to bring with you.

Billing and Insurance

Payment Methods
We accept cash, all major credit cards and personal checks. If financial assistance is needed, we also offer our clients CareCredit® no interest payment plans*. To learn more about CareCredit® or apply now, please visit www.carecredit.com/vetmed.

*Please note that not all financing plans on the CareCredit® website are available. Please verify with the receptionist which current plans are offered.

Pet Insurance
We will also assist you and your pet with your pet insurance needs (such as Trupanion). Ask us about Trupanion today.